Tiptoe Help

Billing and your trial

One Tiptoe Pro subscription covers both partners. You do not need a second purchase when your partner joins on another account. If the app says you are already covered, use that access rather than starting another subscription.

The web plan includes a 14-day free trial with a payment card required. Choose $59 per year or $9.99 per month in US dollars. Annual is selected first, and you can change to monthly before starting. Both plans include the same features.

Your checkout shows the price, billing interval, and exact trial end date. Unless you cancel before the trial ends, the selected plan starts charging and renews automatically at that interval until you cancel. We send a reminder three days before the trial ends with the renewal date, price, and cancellation instructions.

Manage a web purchase through billing in Settings. Manage an App Store purchase through Apple’s subscription settings. Store offers and eligibility appear in the purchase screen; read those details before confirming.

If payment fails or access looks wrong, check the account and billing source first. Contact support@tiptoe.ai for help. Please do not email full card details or sign-in codes.

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